What we believe
We respect your privacy. We have no interest in selling your data, and we never will. Your information is used solely to help you volunteer and for organizations to coordinate their events.
What information we collect
When you sign up to volunteer, we collect:
- Basic contact information (name, email, phone number)
- Volunteer preferences and availability
- Shift assignments and participation history
- Survey responses provided by you
For some events, you may be asked to create an account through our authentication partner, Auth0. In those cases, Auth0 handles your login credentials and password securely. We never see or store your password.
How we use your information
We use your information to:
- Match you with volunteer opportunities
- Send you updates about your shift assignments
- Help organizations coordinate their events
- Improve our service
We may use aggregate, anonymized statistics to understand trends and improve our platform, but we have no incentive to share your personal information with anyone.
Who we share with
Your information is shared only with:
- The organizations you volunteer with (so they can coordinate shifts)
- Auth0 (only when you create an account, for secure authentication)
We do not sell, rent, or trade your information to third parties. Period.
Your rights
You have the right to:
- Access your data at any time
- Update incorrect or outdated information
- Delete your account and all associated data
To exercise these rights, contact the organization you're volunteering with, or reach out to us directly.
Data security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page.
Questions?
If you have questions about this privacy policy or how we handle your data, please contact the organization you're volunteering with.